Privacy Policy

1. About This Policy

Clarity Women's Membership (ABN 16 601 110 098) ("Clarity", "we", "us", or "our") is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and membership services.

2. Information We Collect

We may collect the following types of personal information:

• Identity information: first name, last name, and email address provided at registration.
• Contact information: phone number and Australian state/territory (optional, provided in your profile).
• Payment information: billing details are processed directly by Stripe and are not stored on our servers. We receive only a Stripe customer identifier and subscription status.
• Usage information: pages visited, features used, and interactions with our platform, collected via analytics tools.
• Affiliate information: social media handles, follower ranges, and niche details submitted through affiliate applications.
• Communications: messages or enquiries you send to us.

3. How We Collect Information

We collect personal information directly from you when you:

• Create an account or complete your member profile;
• Subscribe to a membership plan via Stripe Checkout;
• Submit an affiliate or retailer partnership application;
• Participate in giveaways or community features;
• Contact us via email or our contact forms.

We may also collect information automatically through cookies and similar technologies when you browse our website.

4. How We Use Your Information

We use your personal information to:

• Create and manage your membership account;
• Process subscription payments and manage billing through Stripe;
• Provide access to member benefits, perks, and giveaways;
• Communicate with you about your account, transactions, and membership updates;
• Administer the affiliate and referral program;
• Improve our platform and personalise your experience;
• Comply with legal obligations;
• Send you marketing communications where you have consented (you may opt out at any time).

5. Disclosure of Your Information

We may disclose your personal information to:

• Stripe: for payment processing. Stripe's privacy policy is available at stripe.com/au/privacy.
• Service providers: third-party vendors who assist us in operating our platform (e.g., hosting, analytics), bound by confidentiality obligations.
• Law enforcement or regulators: where required by law or to protect our legal rights.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

6. Overseas Disclosure

Some of our service providers may be located outside Australia. Where we disclose your personal information to overseas recipients, we take reasonable steps to ensure those recipients handle your information in a manner consistent with the APPs.

7. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Passwords are hashed using bcrypt and are never stored in plain text. Session tokens are signed with a secure secret and expire after one year. Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure.

8. Cookies

We use cookies and similar tracking technologies to maintain your login session and to understand how visitors use our website. You may disable cookies in your browser settings; however, some features of the platform may not function correctly without them.

9. Access, Correction, and Complaints

Under the Privacy Act 1988 (Cth), you have the right to access and correct personal information we hold about you. To make a request, please contact us at the details below.

If you believe we have breached the APPs, you may lodge a complaint with us first. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: